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Privacy Policy

Privacy Policy
Last Updated 03 Feb 2016.

VANA is concerned about the privacy of its users (hereinafter referred to as "You" "Your" "Yourself") accessing its website located at www.saintpure.com ("Website") and has provided this Privacy Policy ("Policy") to familiarize You with the manner in which VANA collects, uses and discloses Your information collected through the Website.

VANA (“VANA”, "Vana Vidhi", “we” or “us”), the operator of this website, is committed to preserving the privacy of those who visit www.vanavidhi.com  and www.vanavidhi.in

If You have any inputs or suggestions, we would be delighted to receive them at our Delhi address or by means of emailing us at vana@saintpure.com. Data protection is a matter of trust and Your privacy is crucial to us. We shall therefore only use Your name and other information which relates to You in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with You.

We will only keep Your information for as long as we are either required to by law or as is relevant for the purposes for which it was originally prompted and collected. You can visit the Site and browse without having to provide personal details. When You visit the Site You remain anonymous and at no time can we identify You unless You have an account on the Site and log on with Your user name and password. Please proceed on reading our terms set out in our Privacy Policy, all in your concern.

1. Data that we Request and Obtain :

We may request You for various information, when You seek to place an order on our Site. We collect, store and process Your data for fulfilling Your purchase made on the Site and also for any possible later claims, furthermore while maintaining a constant endeavour to provide You with our services. We may prompt You for your name, gender, age, email address, postal address, delivery address (if different), telephone number, mobile number, payment details or bank account details. We need this information to be able to process and deliver Your order. We also use Your data to keep You informed on the status of Your order and to communicate queries, if any, regarding Your order. Payments that You make through the Site will be processed by our company Saint Pure, a company registered in India.You must only submit to us or our agent, information which is accurate and not misleading and You must ensure keeping it updated.Your actual order details may be stored with us and You may access this information by logging into Your account on the Site. Here You can view the details of your orders, their respective status, while also administering Your mandatory details. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords. We do not share, sell or rent Your personal information to third parties for their marketing purposes without Your explicit consent and we only use Your information as described in the Privacy Policy.

We view protection of Your privacy as a very important community principle. We understand clearly that You and Your Information is one of our most important assets. We store and process Your Information on computers located in India that are protected by physical as well as technological security devices. We use methods to verify and certify our privacy principles. If you object to your Information being transferred or used in this way, please do not proceed with using the site. We reserve the right only to communicate Your personal information to any third party that makes a legally-compliant request for its disclosure. 

2. Credit Check and Fraud Prevention :
We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these companies. All disputes would be handled by Delhi courts.
3. Other uses of your Personal Information :
We may also send You other information about us, the Site, our other websites, our products, sales promotions, our newsletters and anything relating to other companies in our group, rather our sister concerns. If You would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you or follow the unsubscription process as detailed in the emailers. You may also communicate the same to us by writing in to vana@saintpure.com.
4. Shared Personal Information, Third Parties and Links :
You are required to submit Your information at the time of making an online purchase on the Website. VANA will also use an online payment gateway that is operated by a third party and the information that You share with VANA is transferred and shared with such third party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website.

Extremely sensitive information like Your debit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same. 

Please note that we may also pass Your details to other companies in our group and/or our sister concerns. We may also pass Your details to our subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with logistics and delivering products, collecting payments or even for customer service and assistance. We may transfer our databases containing Your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose Your personal data to third parties without obtaining Your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.
Our Site may contain third party advertising. Please note that we are not responsible for the privacy practices or content of those third parties or other sites.
5. Cookies :
It is not mandatory to accept cookies for visiting the Site. However we would like to enlighten You on the fact that the some functionality on the Site, including placing orders is only possible with the activation of cookies. Cookies are tiny text files which identify Your computer to our server as a unique user when You visit certain pages on the Site and they are stored by Your Internet browser on Your computer's hard drive. Cookies can be used to recognize Your Internet Protocol address, saving You time while You are on, or want to enter, the Site. We only use cookies for Your convenience in using the Site (for example to remember who You are when You want to amend Your shopping cart without having to re-enter Your email address) and not for obtaining or using any other information about You.
6. Security :
Saint Pure strives to ensure the security, integrity and privacy of Your Personal Information and to protect the same against unauthorized access or alteration, disclosure or destruction. For this purpose, Saint Pure adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Saint Pure stores Your personal data. Saint Pure is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. 

Notwithstanding anything contained in this Policy or elsewhere, VANA shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below) :

A "Force Majeure Event" shall mean any event that is beyond the reasonable control of Saint Pure and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption and the likes.

Please also note that You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content. You can add or update Your Personal Information on a regular basis. When You update information, Saint Pure will keep a copy of the prior version for its records.  
VANA respects Your privacy and if You do not want to receive e-mail or other communications from us, feel free to Contact Us. Furthermore, please note that You are responsible for protecting against unauthorised access to Your password and to Your computer. You agree that Your use of the Site signifies Your assent to this Privacy Policy. If You do not agree with this privacy Policy, we do not authorize You to use this Site.
7. General Provisions and Understanding :
By accessing the Website, You have agreed to the terms set out in this Policy. This Policy should be at all times read along with the Terms of Use of the Website. Unless stated otherwise, the Policy applies to all information that VANA has about You and Your account. 
By using this Website and the products, content and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of Your information may be undertaken by trusted third party vendors or agents of Saint Pure such as debit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate Saint Pure in providing certain functions. 
If You choose to visit the Website, Your visit and any dispute over privacy is subject to this Policy and the Website's Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. 
8. Modifications :
This Privacy Policy may be modified at any time to include / exclude clauses and Saintpure.com does not bear responsibility for updating Users on the same. The revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes. 
9. Contact :
 For any query or assistance, feel free to Contact Us at vana@saintpure.com with subject line-PRIVACY POLICY.



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